RMA – Novatec 2022

Request Service

Please complete the following form to receive a Return Material Authorization number from Novatec. Please note that for warranty service to be considered, your Novatec product must have been purchased within the last two years and valid proof of purchase must be included with your RMA shipment. Please note, this RMA form is for U.S.-based service. If you are outside of the U.S., please contact your local service center by visiting our Distributors page

Are you requesting service for a hub or wheel?*
- Hub
- Wheel
The hub for which service is being requested is:
The wheel for which service is being requested is:
Serial Number*
First Name*
Last Name*
Phone*
Email*
Enter Email Confirm Email
Return Address*
Street Address Address Line 2 City State ZIP Code
Did you purchase from a bike shop?*
- Yes
- No
What was the name of the shop?*
Date of original purchase:
Please upload a copy of your original proof of purchase.
Description of Problem / Service Requested*
Thanks for your request. A representative will contact you shortly.
Unique ID
Email
This field is for validation purposes and should be left unchanged.